At Adorawe, customer satisfaction is always our top priority. We want you to be completely satisfied with your purchase If for any reason you are unhappy, please contact Adorawe support at email@example.com.
Warranty and Returns
Welcome to adorawe.com. We pride ourselves in our product quality with strict quality control checks in place, but to provide you with maximum peace of mind, we offer a comprehensive 15 Day Returns Warranty. Buy with confidence and Enjoy a great shopping experience at Adorawe! Satisfaction guaranteed.
Items that can be returned/refunded or
exchanged within 15 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn and unused item(s) that have not met your expectation within 15 days of receiving.
Please carefully follow our return process
to minimize any delays:
1. If your item is returnable (see above), please submit a ticket to our Support Center stating your:
· SKU number or product name
· Reason for return
2. Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our return address.
3. Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid returns receipt.
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days.
We will not accept returns of items in the
1. Items outside the 15 day warranty time-frame.
2. Washed, worn, used or misused items.
3. Items under the following categories: Sale, Swimwear, Lingerie, Earrings. These items are not covered by the warranty.
Notes: All returns must be authorized by the Adorawe Team via the Support Center. Returned item without Return Merchandise Form (RMA) will not be accepted.
Return Shipping Costs
1. Shipping costs to return the items are at the customer's expense.
2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.